Sales Policy

Effective Date: 2nd January 2025

At Peppi Glownie, we aim to provide our customers with a seamless shopping experience. This Sales Policy outlines the terms and conditions governing all purchases made on our website, https://peppiglownie.com/. By placing an order, you agree to the terms described herein.

1. General Terms

  • Product Availability: All products are subject to availability. We reserve the right to limit the quantity of items purchased or discontinue products without prior notice.
  • Age Restriction: By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.
  • Accuracy of Information: While we strive to ensure product descriptions, images, and pricing are accurate, errors may occur. We reserve the right to correct any inaccuracies and cancel orders if necessary.

2. Placing an Order

2.1 Order Process

  1. Browse Products: Select your desired items and add them to your shopping cart.
  2. Review Order: Confirm the items, quantities, and total price before proceeding to checkout.
  3. Payment: Complete your purchase by entering your payment and billing information.
  4. Order Confirmation: You will receive an email confirming your order details and payment.

2.2 Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment options as displayed at checkout.

3. Pricing and Promotions

  • Pricing: All prices are displayed in USD and may include applicable taxes, unless otherwise stated.
  • Promotions: Discounts, coupons, and promotional offers are subject to terms and conditions and may not be combined.
  • Price Changes: Prices are subject to change without prior notice. Orders placed before a price adjustment will not be affected.

4. Shipping and Delivery

  • Shipping Costs: Shipping fees are calculated at checkout based on your location and the selected shipping method.
  • Delivery Time: Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances (e.g., weather, carrier delays).
  • Tracking: Once your order is shipped, you will receive a tracking number via email.

5. Order Cancellations and Modifications

  • Cancellation by Customer: You may cancel your order within 24 hours of purchase by contacting us at info@peppiglownie.com.
  • Cancellation by Us: We reserve the right to cancel an order if:
    • Payment is not received.
    • The product is out of stock.
    • Fraudulent activity is suspected.
  • Modifications: Changes to an order (e.g., shipping address) can be requested before shipment by contacting customer support.

6. Refunds and Returns

Please refer to our Refund and Return Policy for detailed information on returning items and receiving refunds.

7. Limitation of Liability

Peppi Glownie shall not be held responsible for:

  • Delays or losses caused by third-party carriers.
  • Misuse of products by the customer.
  • Indirect, incidental, or consequential damages related to your purchase.

8. Governing Law

This Sales Policy is governed by the laws of the State of Washington, United States. Any disputes shall be resolved in accordance with these laws.

9. Contact Us

For inquiries about this Sales Policy or assistance with your order, please contact us:

  • Address: 7015 236th Street Ct E, Graham, Washington (WA)
  • Phone: (253) 875-1385
  • Email: info@peppiglownie.com

Thank you for shopping with Peppi Glownie. We appreciate your trust in our products and services!