Terms and Conditions

Effective Date: 2nd January 2025

Welcome to Peppi Glownie! These Terms and Conditions (“Terms”) govern your access to and use of our website, https://peppiglownie.com/, including any purchases or services provided through the website. By accessing or using our website, you agree to these Terms. Please read them carefully before proceeding.

1. Website Use and Acceptance of Terms

1.1 Eligibility

To use our website, you must be at least 18 years old or have the consent of a parent or legal guardian. By accessing the site, you confirm that you meet this requirement.

1.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. Please notify us immediately of any unauthorized use.

1.3 Prohibited Conduct

You agree not to:

  • Use the website for unlawful activities.
  • Attempt to gain unauthorized access to any part of the site or interfere with its functionality.
  • Upload or distribute harmful software (e.g., viruses, malware).
  • Misrepresent your identity or provide false information.

2. Products and Services

2.1 Product Descriptions

We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that all information, including product images, specifications, or pricing, is error-free.

2.2 Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue items, or substitute similar products if necessary.

2.3 Pricing

Prices are displayed in USD and are subject to change without notice. Additional taxes and shipping fees will be calculated at checkout, where applicable.

3. Orders and Payment

3.1 Placing an Order

To place an order:

  1. Add items to your shopping cart.
  2. Provide accurate billing and shipping details at checkout.
  3. Complete payment using one of our accepted methods.

By placing an order, you confirm that all information provided is accurate and that you are authorized to use the chosen payment method.

3.2 Payment Methods

We accept:

  • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment options as displayed during checkout.

3.3 Order Confirmation

After placing an order, you will receive an email confirmation. This email serves as an acknowledgment of your order but does not guarantee acceptance.

3.4 Cancellations and Modifications

  • By You: You may cancel your order within 24 hours by contacting us at info@peppiglownie.com or calling (253) 875-1385.
  • By Us: We reserve the right to cancel any order due to payment issues, suspected fraud, or stock unavailability. In such cases, you will be notified promptly, and any payment made will be refunded.

4. Shipping and Delivery

4.1 Shipping Costs

Shipping fees are calculated based on the delivery location and the selected shipping method. The cost will be displayed at checkout.

4.2 Delivery Times

Estimated delivery times are provided at checkout. While we aim to meet these estimates, delays may occur due to unforeseen circumstances (e.g., weather, customs delays).

4.3 Tracking and Notifications

Once your order is shipped, you will receive an email with a tracking number. You can use this to monitor your shipment’s progress.

4.4 International Orders

For international orders, the customer is responsible for any applicable customs fees, duties, or taxes.

5. Refunds, Returns, and Exchanges

Refunds, returns, and exchanges are governed by our Refund and Return Policy. Please review this policy for details on eligibility, timeframes, and procedures.

6. Intellectual Property

6.1 Ownership

All content on our website, including text, images, logos, graphics, and code, is the intellectual property of Peppi Glownie or its licensors.

6.2 Restrictions

You may not reproduce, distribute, modify, or exploit any content from our website without prior written permission from Peppi Glownie.

7. Limitation of Liability

Peppi Glownie shall not be held liable for:

  • Indirect, incidental, or consequential damages resulting from the use of our website or products.
  • Losses caused by third-party carriers or delays beyond our control.
  • Errors, interruptions, or technical issues affecting website functionality.

8. Third-Party Links and Content

Our website may include links to external sites for informational purposes. We are not responsible for the content, privacy practices, or services of third-party websites. Accessing these links is at your own risk.

9. Governing Law and Dispute Resolution

This agreement is governed by the laws of the State of Washington, United States. Any disputes arising under these Terms shall be resolved exclusively in the courts of Washington.

10. Changes to These Terms

We may update these Terms and Conditions periodically. Changes will take effect immediately upon posting on this page, and your continued use of the website constitutes acceptance of the revised terms.

11. Contact Information

If you have questions about these Terms and Conditions, or require support, please contact us:

  • Address: 7015 236th Street Ct E, Graham, Washington (WA)
  • Phone: (253) 875-1385
  • Email: info@peppiglownie.com

Thank you for choosing Peppi Glownie. We are committed to delivering exceptional products and services!